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The House offers pre-planned performances with Access Services. If you require specific services outside of these offerings, please reach us at or call Audience Services Manager and Access Coordinator, Kait Mikitin, at 773-769-3832 to let us know what we can do to help. 


Large Print Programs
Large print programs for those with low vision are available for use at all performances. Please just ask to check one out when you pick up your tickets at will call.


Touch Tour and Audio Description
United Flight 232 - Saturday, September 23, 2017

The touch tour will be held at 2:15 pm and the performance of United Flight 232 at 3:00 pm will be audio described.


Open Captioning
The Nutcracker - Saturday, December 9, 2017

Open Captioning is available at the 3:00 pm performance.


Touch Tour and Audio Description
The Nutcracker - Saturday December 16, 2017

The touch tour will be held at 2:15 pm and the performance of The Nutcracker at 3:00 pm will be audio described.



Chopin Venue: While we don't assign seats, if you or someone in your group uses a wheelchair, prefers more time to navigate steps or another issue that would be helped by having a ground row seat, just let us know ahead of time. We can mark seats off for you so you can join us for the show comfortably! Note that there are 6 steps with a center railing on the way into the Chopin Theatre from the street level. Once you are on the first floor, there are no steps between the lobby and theatre space. Wheelchair access is available at the rear of the building via the stage door. Please let us know when making your reservations if you would like to use that rear entrance. We will make arrangements to meet you at that door and get you in safely.  

The Palmer House is fully accessible.


We don't have assisted listening devices at either venue, however we seat everyone with in 5 rows of the stage at both venues. We are happy to hold front row seats for those with hearing impairment at your request. Pre-scheduled performances with Open Captioning are available, please see the list above.