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Here are the Types of Accessible Performances we provide at The House.


Open Captioned Performances are a service for people who have any level of hearing loss (but don’t necessarily use sign language); open captioning features a text display of the words and sounds heard during a play.

Touch Tours are tactile explorations of scenic, costume, and property design, led by the audience services staff. Touch Tours typically take place prior to the Audio Described performance.

Audio Described Performances are for patrons who are blind or have low vision; patrons can listen to trained audio describers give live, verbal descriptions of actions, costumes, scenery, and other visual elements of a performance.

Relaxed/Sensory-friendly Performances are designed to create a performing arts experience that is welcoming to anyone who may be on the autism spectrum or has other disabilities that create sensory sensitivities.



The House offers pre-scheduled services on the dates listed below. If you require assistance outside of what is listed here, please reach us at or call the box office at 773-769-3832. 

Large Print Programs
Large print programs for those with low vision are available for all performances. Ask at the box office when you pick up your tickets to check one out!


A note on the intimacy of our spaces -
While don't have assisted listening devices on hand at either venue, we do seat everyone with in 5 rows of the stage at both of our venues. We are happy to hold front row seats for those with any level of hearing loss at your request. Email to make the arrangement.



At the Chopin Theatre
While we don't assign seats, if you or someone in your group uses a wheelchair, prefers more time to navigate steps or has any other request that would be helped by a reserved seat, just let us know ahead of time.

Note that to access the lobby there are 6 steps with a center railing on the way into the Chopin Theatre from the street level. Once inside the doors there are 4 more stair to reach the box office and the theatre. There are no steps between the lobby and theatre space. Wheelchair access is available at the rear of the building via the stage door. If you are a wheelchair user and need to use the ramp, let us know - we will make arrangements to meet you at that door and get you in safely.  

At the Palmer House
The Palmer House is fully accessible, with an elevator bank located on the south end of the lower lobby. The elevator can transport you between the check-in space and the performance space. Should you need it, we can easily reserve seating in the intimate Parlour to accommodate any needs.