Get news and special offers

WORK WITH US

The Last Defender

ADMINISTRATIVE ROLES

We’re currently seeking to fill two admin roles on our staff in Audience Services and Marketing!

Audience Services Manager at The House Theatre of Chicago

The House is Chicago's premier home for original works of epic story and stagecraft. We consider our audience a primary component in our productions, and bring our design aesthetics and inclusive approach to the audience experience for every show.

The Audience Services Manager is the company’s front-line connection to our audience and is responsible for ensuring the best purchasing and attendance experience for all House patrons. This role is ideal for a candidate who is enthusiastic about interacting with theatre patrons both young and old, new and seasoned, welcoming them, and preparing them to have an amazing experience with an original story alongside friends and strangers. This position also manages show-by-show front-of-house staff, providing leadership and ensuring cohesive audience communications. This position will also provide valuable opportunities for those interested in developing additional arts administration skills related to Audience Development, Fundraising and Fiscal Management.

The Audience Services Manager serves as the primary Box Office staff, and manages policy of both sales and fulfillment of all our services and products. Additionally, they support contributed income activities as they relate to individual patrons of the organization

This position reports to the Director of Marketing and Audience Development

Key Responsibilities

  • Trains, supervises, and schedules all part-time Front of House staff for Chopin, Games, and HQ venues, working within an annual budget

  • Serves as the on-site manager at mainstage performances Thursdays – Saturdays

  • Sets up all earned income items in Total Info Database

  • Manages Total Info Database related to tickets, memberships, and swag as well as general patron record management

  • Collaborates on and Ensures fulfillment of box office policy for ticket, membership, and product fulfillment

  • Manages ticket inventory, and issues inventory to third party resellers

  • Executes daily Ticket, Membership and Swag sales and fulfillment

  • Reports sales to Finance Manager and reconciles income with third-party resellers

  • Coordinates the sending of weekly patron emails (Attending and Post-attending)

  • Supports Audience Development and Marketing efforts with database tasks, such as reporting, list pulls and patron record updates

  • Leads the company’s accessible performances initiatives, coordinating the dates and services for such performances and promoting the accessible offerings to potential audience members with disabilities.

  • Supports special events as needed, including rsvps, and on-site support

Candidate Requirements

  • A bachelor’s degree or equivalent work experience

  • A general understanding and genuine appreciation of performing arts and arts patrons

  • Excellent written, verbal, and in-person communication skills

  • Experience in customer service and money handling in a point-of-sale system

  • Strong ability to work independently and prioritize in both a fast-paced environment and office environment

  • Strong ability to integrate and collaborate with our other departments towards organizational goals

  • Experience in managing crowds

  • Proficiency in Microsoft Office suite

  • Experience with Total Info database and/or Box Office Management experience is a plus

  • Interest in growing non-profit arts administration skills as related to Audience Development, Marketing, Fundraising or fiscal management is welcomed

This position works in multiple locations; The Chopin Theatre, Rockwell offices, and occasional site visits to Palmer House hotel and our live-action game’s new venue in Wicker Park.

To Apply:

Please send in a cover letter and resume to jobs@thehousetheatre.com , Attn: Chelsea Keenan with the subject “CANDIDATE NAME - Audience Services Manager candidate”.

Your cover letter can be written, OR it can be a video introducing yourself and your interest in this awesome job.

Marketing Associate at The House Theatre of Chicago

The House is Chicago's premier home for original works of epic story and stagecraft. The Marketing Associate reports to the Director of Marketing and Audience Development and will support all earned income campaigns and goals.

The Marketing Associate works creatively and directly on overall marketing strategy and campaigns for each program and executes a wide range of communications, tactics, and reports.

This new role is primarily part-time (approx 20 hr/wk). In April, May, and June 2019, a period of increased hours (up to full-time) and additional leadership opportunity will be available with additional compensation. The role will return to part-time in July.

Through our programming and operations, we strive to achieve inclusive artistic practices that promote inclusive institutional structures. We seek to build a diverse team, and candidates from all ethnicities, racial backgrounds, abilities, sexual orientations and gender identities are strongly encouraged to apply.

Key Responsibilities

  • Oversee schedules for communications, social media, and promotional plans

  • Compile, publish, and approve copy for custom playbills, and all printed marketing collateral to graphic designers

  • Craft and manage social media campaigns

  • Copy write and execute email campaigns for single ticket, group, and Membership sales

  • Manage marketing for special Audience Development and Outreach initiatives such as Young Professionals Nights, Access Performances, and Student Matinees

  • Act as sales liaison for group and private event inquiries for our long-running program, The Magic Parlour

  • Provide weekly and monthly reporting on sales and ROI

  • General department support as needed

Candidate Requirements

  • A bachelor’s degree or equivalent work experience

  • A general understanding and genuine appreciation of performing arts and target audiences

  • Excellent written, verbal, and in-person communication skills

  • Experience in marketing, sales, promotions, or PR for events, performing arts, or other service-based businesses

  • Strong ability to work independently and prioritize in an office environment

  • Strong ability to integrate and collaborate with our other departments towards organizational goals

  • Proficiency in Microsoft Office suite and Google Suite

LOCATION

This position works in our a newly custom-built office space at Irving Park and Rockwell, with some venue visits to Chopin Theatre, and Palmer House hotel. Access to a vehicle is a plus.

COMPENSATION

This is a part-time, on-going, salaried position with regular weekday hours.

In April, May, and June 2019, a period of increased hours (up to full-time) and additional leadership opportunity will be available with additional compensation. The role will return to part-time in July.

Flexible scheduling. Paid vacation and paid sick/personal days.

TO APPLY

Candidates will send a cover letter and resume to jobs (at) thehousetheatre.com with the subject “CANDIDATE NAME - Marketing Associate candidate”.

No phone calls, please.

Starting date: March 2019



 

CASTING

Interested in appearing on stage at The House? Audition notices are posted on the Chicago Plays website and occasionally via our Facebook page, too. You can also submit your headshot and resume electronically to:

Marika Mashburn at casting@thehousetheatre.com.

DOWNLOAD 2018 EPA MONOLOGUES HERE as a Word/Google Doc.

DOWNLOAD 2018 EPA MONOLOGUES HERE as a PDF.

 

VOLUNTEER OPPORTUNITIES

BECOME A HOUSE HOST!

Love the House? Love talking to people? Want a Front of House experience for your resume? All of the above? We'd love your help! We rely on our House Hosts to perform the duties of a house manager (greeting, seating assistance, etc.), as well as to start conversations and bring communities together! Even if you've never seen a House show before but would love the chance to host, we can make that happen. You'll get a T-shirt, and you and a friend will get to watch the show for free! If you're interested, apply by sending us an email at boxoffice@thehousetheatre.com. Be sure to include your contact information, any House shows you've seen before, what performances you'd like to host (we ask for a minimum of three for one run), and anything else you'd like us to know! 

 

 

INTERNSHIPS

Click here to sign up for updates about internships at the House!

SUMMER INTERNSHIP APPLICATIONS ARE NOW OPEN
 

The House Theatre of Chicago’s internship program is designed to provide a collaborative, entrepreneurial experience for aspiring young theatremakers. The House is looking for undergraduate students, and recent college graduates interested in learning about and participating in the day-to-day functions of a growing professional theater. Our interns work directly with their department directors to advance the initiatives of each department, and collaboratively across departments with other staff and members of their internship class.
 

Successful candidates will be self-starters and strong communicators who are confident in their interpersonal skills and have a passion for the work of The House and its unique storytelling style. They will also be familiar with Google Apps and Microsoft Office Suite.

All internships are 12-20 hours per week, including additional hours for special events. Internships are unpaid; college credit may be arranged through your institution.

All internships require you to bring your own laptop.

Internship Benefits

  • Tickets to House productions

  • Experience working in an open learning environment for a nonprofit arts organization

  • And the opportunity to meet and work with established artists, nonprofit professionals and our outstanding board of directors.

  • Possibility of college credit

 

Production Management Intern

This position will work closely with the Director of Production the Assistant Production Manager.  Interns will receive hands-on training and will have a direct impact on each production.  Interns will also have the opportunity to craft their own experience by creating their own independent projects within the production department.

Time Commitment

The internship may have a negotiable start and end dates.  The minimum term is currently eight weeks.  The intern must commit to 8-12 hours each week during regular office hours (M-F 9am-5pm).  Some evenings and weekends required during technical rehearsals.  

Responsibilities

  • General office administration including, but not limited to:

  • Processing expense reports and check requests

  • Drafting contracts

  • Generating financial reports

  • Maintaining electronic and paper file systems

  • Maintaining production calendars

  • Ordering supplies.

  • Attend all production meetings and assist at technical rehearsals, which may be outside regular office hours.

  • Other duties may include assisting production staff heads and assisting at load-in and load-out.

  • The intern will have the opportunity for feedback and goal-planning during bi-weekly check-ins with production manager.

Qualifications

  • The ideal candidate is an undergraduate or recent graduate in theatre looking for practical production management experience in an office environment and has a strong desire to learn about production management and an interest in pursuing production management as a career.

  • Proficiency with MS Word and Excel preferred. A positive attitude and a passion for making great theatre


Application Deadline: Please submit resume and cover letter as PDFs via email to jeremy (at) thehousetheatre.com by Friday, APRIL 27, 2018. No phone calls, please.

 

 

 

 

Marketing and Audience Development Intern

This position will work primarily with the Director of Marketing and Audience Development to promote The House Theatre of Chicago and its programs to new and existing audiences. The internship will provide exposure to a wide range of tactics and methods including Ad buys, Email campaigns, direct promotion and sales, group outreach and more.

Time Commitment

Minimum ten (10) weeks. May begin according to your school break. Approximately 12-20 hours per week on weekdays during normal office hours (Monday-Friday between 10a-6p), with additional hours for special events and rehearsal/performance attendance.

Desired Skills and Experience

  • An organized self-starter with an interest in talking to Chicago theatre audiences.

  • Innovative and bold communication skills

Responsibilities

  • Target Research

    • Identify potential targets

    • Research targets

    • Assist with communications strategy and messages

  • E-Communications

    • Promotional emails

    • Reporting open and click-thru rates

    • Social Media management

  • Partnership outreach

    • Promotion creation

    • Including targeted messaging

  • Graphic layout

    • Media selections (photo and video)

  • Events

    • Support Open House events and Opening Nights

  • General

    • Attend Marketing Committee Meetings

    • Attend Staff Meetings as available

    • Attend weekly Marketing/Mng. Dir. meeting as available

 

Application Deadline: Please submit a resume and cover letter as PDFs via email to chelsea (at) thehousetheatre.com by Friday, April 27, 2018. No phone calls, please.

 

Arts Administration Intern
 

This position will work closely with the Managing Director, Development Manager and Finance/Administration Manager on the day-to-day operations of running a nonprofit theatre company.
 
Time Commitment
Scheduling is flexible, though most work should take place on weekdays during normal office hours (Monday-Friday between 9a-6p). The week surrounding two events May 12 and May 20, additional hours may be required. Some additional evenings and weekends may be required.
 
Desired Skills and Experience
Interest in theatre or nonprofit arts management/administration as a career
Excellent interpersonal communication skills
Ability to work independently and manage deadlines
Keen attention to detail
Experience using Microsoft Excel and Word and Google Drive
Experience using Total Info customer relationship software or other ticketing/CRM platforms a plus, but not required
Familiarity with Quickbooks accounting software a plus
 
Responsibilities
MANAGEMENT
Assist in developing a structure around new headquarters (4020 N Rockwell): rehearsal space rentals system, researching prospects for rehearsal and scene shop rentals, developing a facility manual.
Assist Managing Director developing/implementing office and human resource procedures including: Develop, implement and evaluate systems to ensure an efficient workplace; Support revision and further development of employee handbook; Coordinate and systematize the House Theatre internship program; Assist with human resources, benefits and vacation administration.

FINANCE
Assist the Finance Department with accounts payable.
Assist with organization of records.
Assist with finance related communications. 

DEVELOPMENT
Support documentation and administration of education initiatives.
Assist with donor communications.
Log donor activities in database.
Assist with event-related tasks such as event promotion, décor, volunteer coordination and other logistics, including:
- Donor reception at new headquarters (May 10)
- Community HOUSEwarming at our new office headquarters (May 12)
- Special event fundraiser at The Chopin Theatre (May 20)

 
Application Deadline: Please submit resume and cover letter as PDFs via email to lizzie (at) thehousetheatre dot com by Friday, APRIL 27, 2018. No phone calls, please.
 

 

 

Set Building

We occasionally need help sawing wood and hammering nails in the week before a show. If you want to assist with some carpentry for the arts, contact production manager Jeremy Wilson. jeremy@thehousetheatre.com

 

OTHER OPPORTUNITIES

Are you excellent at cold-calling? Do you just love licking envelopes? If you’d like to contribute your time during one of The House’s subscription or donation campaigns, or have other skills you can contribute and think we need to know about, please email us at info@thehousetheatre.com!